If you can't open the app, email vectorfootball.com@gmail.com from the email address on your account, with the subject Delete my Vector Football account. We will acknowledge your request within 5 business days and respond fully within 30 days.
Deleting your account does not cancel a paid subscription. Cancel it separately before you delete, or you may keep being charged:
| Data | What we do |
|---|---|
| Account and training data (profile, programme, sessions, test results, readiness, match and load data) | Deleted within 30 days of your request |
| Backups | Deleted within 30 days of account deletion |
| Billing and transaction records | Kept for 6 years, because UK tax rules require it |
| Product analytics (PostHog) | Pseudonymous events are kept for up to 12 months; anonymised totals are kept |
| Server access logs | Kept for 90 days |
Some records may last longer where a supplier or a legal obligation requires it. Full details are in our Privacy Policy, section 8.